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Top 10
We asked our customers why they were so pleased with the translation services of e-globalcom.net.
Their answers resulted in the e-globalcom.net top 10.
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1. World-Class Quality
At e-globalcom.net, we are convinced that our commitment to quality is matched by no other agency. When you choose us as your agency, a partnership is formed. Our work becomes an integral part of your multilingual communication efforts and their results. We take this responsibility very seriously. We are dedicated to rendering superior service and earning your complete satisfaction. This e-globalcom.net top 10 shows how we have applied that pledge in practice.
Every job, however small, is assigned to an account or project manager who is familiar with your language and text. Project managers are neither secretaries with little understanding of the internal workload of the editor nor salespeople who sell the cheapest supplier at the highest price; instead, they are linguistic experts who understand your needs and want to assure you of superior results. Project managers are supported by our multi-purpose intranet, giving them a real-time overview of the workload of all staff, and enabling them to adjust or streamline the entire workflow whenever or wherever necessary:
Contact with the customer
Selection of the best team members: 'the right person in the right place'
E-globalcom.net is a worldwide network of hundreds of carefully selected and highly skilled linguistic and technical specialists. These experts will translate your documents into any language you choose, adapting the translation to the specific requirements of the country where you want to use it. And the continuous feedback we give them only leads to even better results.
Our translators and copywriters are always native speakers who are specialized in your target language and your type of business.
At least one of the editors assigned to each project is specialized in the source language
and has a degree in philology or applied linguistics.
When our customers upload an order through our translation portal, the first thing we do is check whether it is possible to meet the proposed deadline.
Our account or project manager will then provide the client with precise information on the size of the job, the method we will use, and the time that is required to finish the job.
As a client, you can follow the status of your orders online on your e-globalcom.net homepage. And, of course, you can always contact your account manager or project manager.
Every document you entrust to e-globalcom.net is processed, checked, and corrected by specialized native speakers until it is ready for publication. We meet the most demanding standards of the translation industry (LISA, DIN 2345) and have only one mission: satisfied clients!
In addition, larger projects are subjected to an interim revision in accordance with LISA Quality Assurance.
7. Top-Notch Technology to Support Linguistic Talent
E-globalcom.net is composed of a team of specialized native translators who maintain constant contact via a unique Internet- and intranet-driven
communication platform: language online made easy!
We make use of the most recent language technology to improve writing, translating, and editing processes. We often organize training sessions for clients with internal translation departments to make them familiar with the advantages — and limitations — of terminological databases, translation memories, and other applications.
Our state-of-the-art technology enables us to process complex file formats and maintain the original layout when translating printed media, software, and websites.
Quality and short deadlines do not mix well, especially when dealing with price-conscious clients. That is why we have optimized our internal information flow. When one of our team members uploads their latest version, the person responsible for checking this version is automatically notified by e-mail. The account or project manager who carries final responsibility can automatically deliver the documents to the client or assign the job to another team member for extra checking. At each transfer of the file, there is room for feedback through a question-and-answer-based message system. Our motto is "Delivering Quality on Time."
When we are not able to meet a deadline because of circumstances beyond our control, we immediately contact our client and work together to find a solution.
Whether you want to have a one-page direct mailing or a thousand-page manual translated. Whether your target group consists of mechanics, cardiologists, or IT staff. E-globalcom.net is always dedicated to delivering the same superior service and earning your satisfaction. Feel free to contact us whatever your business, your type of document, your language or your software, and for urgent jobs as well. We look forward to helping you get your message across.
When you partner with e-globalcom.net, you're in good company. The most demanding enterprises from every area of the business world consistently work with e-globalcom.net on their most challenging projects.
The e-globalcom.net top 10 results in great value for your money. You're guaranteed quality, consistency, cost-effectiveness, accuracy, in-house know-how, on-time delivery, follow-up, and support... any way you do the math, that's added value.